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Week 12|CRM at Minitrex Key Issues

Case Study | CRM at Minitrex Key Issues

Week 12|CRM at Minitrex: Exploring the IT Perspective

Case Study | CRM at Minitrex Exploring the IT Perspective

To understand why the Customer Contacts system holds inaccurate information, it is necessary to identify each of the four key systems at Minitrex. In particular, identify the flow of information among these systems.

Week 12|CRM Minitrex Information Flows

Week 12|CRM at Minitrex Case Study

GroupAssignment for Lesson 6: CRM at Minitrex Case Study Information

Follow the steps below to complete the assignment.

Read the Week 12 CRM at Minitrex4 Case Studyon pages 243 through page 245 in the IT Strategy: Issues and Practices textbook.

Answer the Questions Below

Use the IT 630 textbook as a reference and two references from the UC Library Resources. Add the citations to match the references. Follow APA Guidelines to document the references. Check out the Basics of APA Style Tutorialto help you with citations and references.

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